EN · RUDeleting your account and data
You can do it inside the app, with no emails and no waiting.
In the app
Settings → Profile → Delete account. The app signs out and wipes the data from the device.
If syncing is on, the data disappears from your other devices too: it is one and the same database.
What exactly is deleted
| Where | What happens |
|---|---|
| Your device | Every expense, income, goal, limit, class and setting is erased. |
| Your iCloud | Records and the backup go with the database. The iCloud is yours; we never reach into it. |
| Shared budget | You leave the family. If you were the last member, the family and its records are deleted entirely. |
| Your account | The link between you and your family is deleted from the server. |
What stays
Anonymous usage statistics (which screens were opened, without amounts or names) and crash reports. Neither can reconstruct your finances, and neither can tell that it was you.
The subscription lives in your Apple account and is not cancelled by deleting your Prudo account: iOS Settings → your name → Subscriptions.
If the app is already deleted
Write from the same address you signed in with to support@prudoapp.com and we will delete the server side by hand.
